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When withdrawing money, your ATM card is accidentally swallowed
How to deal with an ATM card being swallowed:
Step 1: Access the MoMo e-wallet and select the “All services” icon.
Step 2: Select “Deposit/Withdrawal Point”.
Step 3: In the “Withdrawal” section, select the withdrawal point that suits your location.
Step 4: Enter the amount money and the phone number of the Deposit/Withdrawal Point >>> Select “Withdraw”.
Step 5: Finally, go to the store you just selected and give your ID card to the store staff to receive cash and you’re done.
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